To resolve this issue, use the following methods in the order that they are presented until the issue is resolved.
Method 1: Let the Setup program repair the hard disk
Repeat the cycle of running Setup, restarting your computer when prompted, and then allowing Setup to repair the disk. Setup may successfully complete after several repetitions. If the cycle continues after several repetitions, go to method 2.
Method 2: Run “chkdsk /r" from the Recovery Console
To run chkdsk /r from the recovery console, follow these steps:
- Restart the computer.
- When the “Welcome to Setup" screen appears, press R to start the Recovery Console.
- If you have a dual-boot or multiple-boot computer, choose the installation that you need to access from the Recovery Console.
- When you are prompted to do so, type the administrator password. If the administrator password is blank, press ENTER.
- At the command prompt, type chkdsk /r, and then press ENTER.
- When Chkdsk has finished running, read the results, and then take any necessary steps to complete the process. For example, you may be prompted to run chkdsk /f to fix certain problems.
- Restart the computer, and then try to run Setup again.
Method 3: Replace your hard disk drive
If your hard disk drive is damaged and cannot be repaired, you may have to replace it. Contact your computer manufacturer, the retailer where you bought it, or a qualified repair technician for information about replacing your hard disk.